At TechcarUSA, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our services. By accessing our site or utilizing our services, you consent to the practices described in this policy.
1. Information We Collect
TechcarUSA collects information to improve our services and provide you with a better user experience. The information we collect includes:
- Personal Information: This includes your name, email address, phone number, billing details, and other relevant information provided during service inquiries or account creation.
- Non-Personal Information: This includes technical data such as your IP address, browser type, device type, operating system, and browsing behavior when you visit our website.
- Cookies: We use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our site and improve its functionality.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Service Provision: To provide and manage the services you request, including vehicle diagnostics, programming, and technical support.
- Communication: To send important updates, respond to inquiries, and provide customer support.
- Improvement of Services: To analyze user interactions with our website and services, helping us improve the quality, functionality, and user experience.
- Marketing: With your consent, we may use your information to send you newsletters, promotions, and updates about new products or services.
3. How We Protect Your Information
At TechcarUSA, safeguarding your personal information is a priority. We implement various security measures to protect your data from unauthorized access, loss, or disclosure. These measures include:
- Encryption: Sensitive information, such as payment details, is encrypted during transmission using secure technologies.
- Access Control: Access to your personal information is limited to authorized personnel who need it to perform their job functions.
- Regular Monitoring: Our systems are regularly monitored for vulnerabilities and threats to ensure the highest level of security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, in some cases, we may share your information with:
- Service Providers: We work with trusted third-party providers (such as payment processors, hosting services, and email providers) who assist in delivering our services. These third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.
- Legal Obligations: We may disclose your information if required by law or to protect the rights, safety, or property of TechcarUSA, our customers, or others.
5. Your Choices and Rights
You have certain rights regarding the personal information we collect:
- Access: You can request access to the personal information we hold about you.
- Correction: If you believe your information is inaccurate or incomplete, you can request that we update it.
- Deletion: You have the right to request the deletion of your personal information in certain circumstances.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails.
To exercise any of these rights, please contact us at [email protected].
6. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
7. Changes to This Privacy Policy
TechcarUSA reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:
- Whatsapp: +1 (641) 206-8880
- Address: 276 Reock St, City of Orange, NJ 07050, United States
By using our website and services, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy.